Bold Prime FAQs
Account Registration
How do I create a profile?
To create a profile, visit our official website and click on “Sign-Up” for new users. Complete the registration form and proceed with KYC verification. Once your profile is approved, you may open a trading account on either the MT4 or MT5 platform.
Deposits
What is the minimum deposit?
You can begin trading with a minimum deposit of $15. All deposits are made and maintained in USD.
What payment methods are available?
We support deposits and withdrawals via secure payment service providers (subject to country availability) and major blockchain networks. All payments must originate from accounts under the same name as the Bold Prime account holder.
How long do deposits take?
Deposits are typically processed within a few minutes, depending on the selected payment method or blockchain confirmation speed.
Withdrawals
How are withdrawals processed?
Withdrawal requests are processed to the original funding method where applicable, subject to client verification and internal compliance checks.
Can I withdraw funds anytime?
Yes, as long as your account has sufficient free margin and no pending compliance issues. Withdrawals can be requested at any time.
How long do withdrawals take?
Withdrawals are processed instantly on our end, subject to your bank’s processing times.
Are there any fees for deposits or withdrawals?
Bold Prime only charge $5 withdrawal fee for blockchain networks.
Can I cancel a withdrawal request?
Yes. If the request has not yet been processed, you may cancel it through your dashboard under “Transactions History”.
Account Settings & Currency
What account currencies do you support?
Bold Prime accounts operate exclusively in USD. Any deposits in other currencies are automatically converted to USD at prevailing market rates.
Bonuses & Promotions
Do you offer bonuses?
Yes. We regularly offer trading bonuses, promotions, and loyalty rewards. Please visit our Promotions page for current offers.
Can I withdraw the Bonus?
Bonus funds and promotional credits are not withdraw able. Only profits generated from trading using bonus funds may be withdrawn, subject to the applicable promotion terms and compliance requirements. Processing times may vary depending on the withdrawal method and payment provider.
Customer Support
How can I contact customer support?
Our dedicated support team is available 24/7 and can be reached via email at [email protected], support tickets, and live chat on our website.